EVALUATION OF THE LEVEL OF SATISFACTION BY THE CUSTOMER
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Below you will find a questionnaire to help us to determine and improve our Customers’ level of satisfaction, and to achieve one of our main objectives, their Satisfaction. Therefore, we would be grateful if you could give your opinion on the services that we offer you.
Evaluation:
a- What is your evaluation of the service given by GAESTOPAS on a general level?
Very satisfactory
Satisfactory
Normal
Unsatisfactory
b- Punctuality of delivery
Very satisfactory
Satisfactory
Normal
Unsatisfactory
c- The information and communication with our Company is…
Very satisfactory
Satisfactory
Normal
Unsatisfactory
d- How do you rate the value for money of our products?
Very satisfactory
Satisfactory
Normal
Unsatisfactory
e- How would you evaluate us as regards the competition?
Very satisfactory
Satisfactory
Normal
Unsatisfactory
f- Treatment received from our employees
Very satisfactory
Satisfactory
Normal
Unsatisfactory
Comments and suggestions